Ongoing Refurbishment Programme | 2023 – Present
Project Overview
Brown’s Hotel is one of London’s most iconic luxury hotels, renowned for its rich heritage, exceptional guest experience, and prestigious location in the heart of Mayfair. As part of Rocco Forte Hotels, the property maintains the highest standards of luxury accommodation and service, requiring refurbishment and maintenance works to be delivered with precision, discretion, and minimal disruption to daily operations.
Since 2023, we have been appointed to support Brown’s Hotel through an ongoing refurbishment and infrastructure upgrade programme. Working within a live hotel environment, our team has delivered specialist plumbing and mechanical services across guest accommodation and back-of-house areas, helping to ensure the hotel continues to provide a world-class experience for its guests.

Scope of Works
Our appointment includes a range of refurbishment and mechanical upgrade works, including:
- Luxury bathroom refurbishment and plumbing installations
- Fan Coil Unit (FCU) replacement programme
- Integration of new systems with existing building services infrastructure
- Ongoing mechanical works within occupied hotel areas
To date, our team has successfully completed:
- 15+ luxury bathroom refurbishments
- 60+ FCU installations and replacements
The programme remains ongoing, with works carefully phased to align with hotel operations and guest requirements.
Delivering in a Live Luxury Hotel Environment
One of the key challenges of this project has been carrying out refurbishment works within a fully operational five-star hotel. Maintaining guest comfort and minimising disruption has been a critical requirement throughout every phase of the programme.
Our team works closely with hotel management, consultants, and other contractors to coordinate activities efficiently, ensuring works are scheduled and executed with minimal impact on day-to-day operations. Careful planning, strict site management procedures, and clear communication have been essential in maintaining the exceptional standards expected within a luxury hospitality environment.
High-Specification Bathroom Refurbishments
As part of the ongoing programme, we have delivered plumbing installations for a series of luxury bathroom refurbishments throughout the hotel. These works have involved upgrading services and fixtures while maintaining the premium finishes and attention to detail synonymous with the Brown’s Hotel brand.

Each bathroom refurbishment has been completed to exacting standards, ensuring functionality, reliability, and aesthetic quality are achieved without compromise.
Mechanical Upgrades and FCU Replacement Programme
Alongside the bathroom works, we have delivered a significant Fan Coil Unit (FCU) replacement programme across the property. With more than 60 FCU installations and replacements completed to date, the project has enhanced the efficiency, reliability, and performance of the hotel’s heating and cooling systems.
A key aspect of the programme has been the successful integration of new equipment with existing building services infrastructure. Our technical expertise and detailed planning have ensured seamless installation while maintaining operational continuity throughout the hotel.
The Outcome
Our ongoing partnership with Brown’s Hotel demonstrates our ability to deliver high-quality refurbishment and mechanical services within some of London’s most prestigious hospitality environments.