Full Refurbishment Project | 2016 – 2020
Project Overview
The Mandarin Oriental Hyde Park is one of London’s most prestigious five-star hotels, renowned worldwide for its luxury accommodation, exceptional service, and iconic location overlooking Hyde Park. As part of an extensive refurbishment programme between 2016 and 2020, significant upgrades were undertaken throughout the property to enhance guest facilities and maintain the hotel’s position as one of the capital’s leading luxury destinations.

Working within this high-profile environment, our team was appointed to deliver a comprehensive mechanical installation package across multiple areas of the development. The project required meticulous planning, technical expertise, and careful coordination to ensure all works were completed to the highest standards expected within a world-class hospitality setting.
Scope of Works
Our involvement focused on the delivery of key mechanical services throughout the refurbishment, including:
- Full mechanical installation across 183 luxury guest bathrooms
- Mechanical services installation for a newly developed penthouse suite
- Domestic water systems
- Drainage infrastructure
- Heating systems
- Ventilation systems
The scale of the project demanded a coordinated approach to ensure seamless integration with other trades while maintaining programme deadlines and quality standards throughout the refurbishment process.
Delivering Excellence in a Luxury Environment
Working within an operational luxury hotel presents unique challenges. Every aspect of the installation required careful consideration to ensure systems performed efficiently while supporting the exceptional guest experience associated with the Mandarin Oriental brand.

The refurbishment involved the installation of mechanical services across 183 luxury bathrooms, each designed to provide guests with a premium level of comfort and functionality. Our team delivered complete mechanical packages, ensuring all domestic water, drainage, heating, and ventilation systems were installed and commissioned to exacting specifications.
In addition to the guest accommodation works, we were responsible for the mechanical services installation within a newly developed penthouse suite. This exclusive space required a bespoke approach, with systems designed to meet the highest standards of performance, reliability, and comfort expected within a luxury residential-style environment.
Project Management and Coordination
The success of a project of this scale relied heavily on effective project management and collaboration. Working alongside contractors, consultants, and specialist trades, we maintained clear communication throughout every phase of the programme.
Detailed planning and coordination allowed works to progress efficiently while maintaining strict quality control procedures. Our experienced team ensured that installations were delivered safely, accurately, and in line with project requirements, overcoming the logistical challenges often associated with large-scale refurbishments in prestigious city-centre locations.
The Outcome
The refurbishment of the Mandarin Oriental Hyde Park has transformed one of London’s most iconic hotels, delivering upgraded facilities that reflect the highest standards of luxury and guest comfort.

Our contribution to the project provided the essential mechanical infrastructure that supports the performance and functionality of both guest accommodation and premium penthouse facilities. Through expert installation, careful coordination, and a commitment to quality, we successfully delivered a complex mechanical services package within one of the UK’s most recognised hospitality landmarks.